Stafeta Academy · Course 1

Article 4 package

A 45-minute online course for everyone who uses AI at work. Eight short lessons, one practice task on your own work, a final quiz – and a training record that fills itself in.

The first lesson is free in every Stafeta workspace.


The lessons

Lessons open in order and progress is saved. Each one ends with three short questions.

  1. What generative AI is – and what it is not

    How tools like ChatGPT and Claude produce text, what they are good at, and why they can be confidently wrong.

    5 min · 3 questions
  2. Good and bad uses at work

    Where AI saves you time, where it does harm, and a simple test to tell the two apart.

    6 min · 3 questions
  3. Data protection – what never goes into an AI tool

    Personal data, confidential information and the GDPR in everyday words, with a list you can keep next to your screen.

    7 min · 3 questions
  4. Checking AI output – mistakes and bias

    Why AI invents facts, how bias gets into answers, and a five-point check before anything leaves your hands.

    6 min · 3 questions
  5. Your company's AI rules and how approvals work

    The one rule of Stafeta's agents, the exchange zone, approving and returning a draft, and where your company's own rules live.

    6 min · 3 questions
  6. The EU AI Act in plain words

    What the law asks of a company that uses AI, what is banned, what is high-risk – and what it does not ask of you.

    6 min · 3 questions
  7. Practice in your own workspace

    One of three, by your role:

    • Office and admin – Let the AI draft a reply to a real e-mail in your workspace, check it, and approve or return it.
    • Sales and marketing – Let the AI draft a follow-up or a post in your workspace, check every claim and price, and approve or return it.
    • Hospitality frontline – Let the AI draft a reply to a guest or a shift handover note, check it on your phone, and approve or return it.
    6 min · 3 questions
  8. Final quiz

    Ten questions across the whole course. 70% or more completes the course and records it in your company's training record.

    4 min · 10 questions

In all: 46 minutes per person.


The practice task

Lesson 7 is done in your own Stafeta workspace, on real work – about five minutes, and the phone app is fine.

  1. Open a card that needs a written answer – an e-mail, a guest message, a follow-up – or create one with the facts.
  2. Ask for a draft ("Draft this for me"). The agent writes it, and it waits for approval.
  3. Open it under Approvals and check names, numbers, dates and promises against the source.
  4. Approve it, or return it with one sentence on what should change.

Either decision completes the task. The agent never sends anything on its own.


The quizzes

The three questions after each lesson are feedback: they are saved and never block you. The final quiz has ten questions across the course; 70% or more completes it and puts it in your company's training record. Below that, read the explanations and try again.

The ten final questions
  1. What does a language model actually do when it answers?
  2. Which of these is a good use of AI at work?
  3. What never goes into an AI tool?
  4. You are unsure whether a customer list may be pasted into a chatbot. What do you do?
  5. The AI's draft cites a source with a link. What is the check?
  6. In Stafeta, what happens to an agent's draft before it goes out?
  7. A draft is almost right but the date is wrong. The best reaction?
  8. Under the EU AI Act, your company – which uses AI tools in its work – is a…
  9. What evidence does the European Commission consider sufficient for AI literacy?
  10. Which AI use is high-risk under the AI Act?

Alongside the lessons


The training record

Every completion lands in your workspace's training record – the evidence Article 4 asks for. No certificate is needed, and we do not issue one.

ColumnWhat it holds
PersonWho completed the course
RoleOwner, admin, member or frontline at the time
Practice trackOffice, sales or frontline
CourseThe Article 4 package
VersionThe content version of the lessons (today 2026.1)
CompletedThe date
Final quiz (%)The final result, 70 or above

Owners, admins and people with HR access see it. Export it as CSV, or print it as a page.


The AI-use policy template

Stafeta fills in a policy from a template and your company's own AI rules in the settings, and attaches it to the record. What it covers:


Price

Included in the AI literacy programme and the System of Stafeta Consulting.

Net prices, VAT excluded. Asking is free; nothing is charged until you accept a written offer.

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